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original essay:
I will choose the Front Office Department. I would like to implement AI. “The front office represents the customer-facing division of a firm. For example, customer service, sales, and industry experts who provide advisory services are considered part of a firm’s front office operations.” (MAYA DOLLARHIDE, 2021). Front Office is very important for a hotel, because it is the first point where guests interact with hotel staff after they arrive. So they have to catch their attention and AI or robotics will do this. I’m looking for Hotel Robot-W3 made by Keenon. It has smart welcome, room delivery, free dispatch and more functions. Mission statement that is specific to the project. This should be an original statement and should not be copied from an existing company mission statement. The generation of AI systems should be in line with the existing sustainable development concepts, with the goal of promoting hotel safety and efficiency, and operating under the premise of complying with human rights. Human Resources: short term is they can relieve some stress, such as when no suitable candidate can be found. The long term is they can fire some inefficient employees and keep some “elites” to work with AI.Communication/marketing your changes: short term is use AI or robotics to catch guests’ attention, raise awareness and serve as publicity. Long term goal to set up a fully automatic hotel check-in, if it’s possible, turn the hotel into full automation. Financial goals: short term will gain some losses and losses can be high if operating poorly at first, but it will get better. Long term it will be profitable. In the long run, the number of employees will become less and less, which means labor costs will be greatly reduced.
Instructions:incorporate the hotel in the
opening discussion and give more
background on the robot. The mission
statement is too lengthy it should be clear
and concise telling the reader what the
company is doing like the plan of project
thorough the application of the robot. The
goal section needs more detail as the
goals are vague it needs to state specifics
on how the goals will be obtained.

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